Customer Service Plans

Oyster River Energy offers residents in the Greater New Haven area, three affordable customer service plans to choose from.

PLEASE NOTE: You cannot mix and match coverages between Plan 1 and Plan II. Each customer service plan requires automatic fuel oil delivery for one full year. Please review these options carefully and contact us with any questions or concerns you may have.

If you are looking to renew an existing service plan, go to our renewals page.

PLAN I – Premium Coverage with Automatic Home Heating Oil Delivery

HEATING EQUIPMENT – $319/UNIT:

Includes everything in basic plan plus the parts listed below:

OIL FIRED HOT WATER HEATER – $129/UNIT:

Premium coverage of your oil fired hot water heater, if applicable, is additional.

  • Air Scoop
  • Hi Vent
  • Expansion Tank (#30 #60)
  • Auto Water Feeder
  • Back Flow Preventer
  • Relief Valve
  • Low Water Cut Off
  • Tempering Valve
  • System Purging
  • Bleeding Radiators
  • Boiler Drain Cap
  • Combustion Chamber**
  • Zone Valve Complete*
  • Zone Heads (Removable type)*
  • Flow Check*
  • Circ Complete
  • Circ Relay Single Zone
  • Circ Zone Panel (1 to 3 zones)
  • Circ Flanges (Standard 2 holes)
  • Aquastats
  • Triple Acting Aquastat
  • Single Zone Switching Relay
  • Air Filters***
  • Blower Circuit Board
  • Fan Timer
  • Fan Central Relay
  • 8184M Primary Control
  • Isolation Relay
  • Blower Complete (Non-ECM)
  • Blower Capacitor
  • Blower Squirrel Cage
  • Blower Shaft
  • Blower Pulley
  • Blower Bearings
  • Humidifier Pad*
  • Humidifier Solenoid
  • Humidifier Fan
  • Humidistat
  • Zone Damper Complete*
  • Zone Damper Motor*
  • Zone Panel (1 to 3 zones)
  • Oil Burner Squirrel Cage
  • Nozzle Assembly
  • Air Band and Shutter
  • Blast Tube
  • End Cone
  • Oil Burner Flange
  • Low Fire Baffle
  • Hydraulic Jack (RIELLO)
  • Draft Regulator (5”, 6” & 7”)
  • Fire Valve
  • Under Tank Fire Valve
  • Oil Line (When exposed)
  • Oil Line Fittings
  • OSV Valve
  • Scully Fill Cap Complete
  • Vent Cap
  • Vent Alarm
  • Vent Combo Gauge
  • Flex Oil Lines
  • Dresser Couplings

* (1 per year)

** (When accessible)

*** (Excluding HEPA and Electronic Cells

TOTAL FOR BOTH CHOICES ABOVE – $448

or

PLAN II – Basic Coverage with Automatic Home Heating Oil Delivery

HEATING EQUIPMENT – $229/UNIT:

The basic service plan includes a clean, tune and test; and repair or replacement of the following parts:

OIL FIRED HOT WATER HEATER – $109/UNIT:

Basic coverage of your oil fired hot water heater, if applicable, is additional.

  • Oil Burner Motor
  • Nozzle
  • Oil Filter Complete
  • Oil Filter Cartridge
  • Smoke Pipe*
  • Blower Belt
  • Fuel Oil Pump
  • Nozzle Line
  • Burner Pump Couplings
  • Electrodes
  • Blower Motor**
  • Oil Solenoid
  • Ignition Transformer
  • Pump Strainer
  • Fan and Limit Control
  • Burner Switches
  • Pressuretrol
  • Air Filter Disposable Type
    (1 set per year)
  • Primary Control
  • Cad Cell Complete
  • Thermostat (Non Wi-Fi)
  • Tank Gauge Only
  • Retention Head

* Covers 5”, 6” & 7” in diameter up to 6 feet in length.

** ECM blower motors are not covered and any blower motors that fail during the air conditioning season are not covered;

A discount of $150.00 will be applied towards a new ECM motor.

TOTAL FOR BOTH CHOICES ABOVE – $338

or

PLAN III – Automatic Home Oil Delivery Only

Technical service is provided upon request and billed at the prevailing rates for time and material during normal business hours.

TODAY’S DISCOUNT OIL PRICE IS $1.59 PER GALLON!
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“After our company folded without notice I called Ed for a referral. He said “don’t worry about it, I’ll take care of you,” and we never looked back.  Great service and prices.”

Tony W., Cheshire